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You should submit your complaint to Ofcom within 20 working days after the broadcast of the relevant programme (or after it was last available on a BBC on demand service).If you are submitting your complaint later than 20 working days after the broadcast of the programme or after it was last available on a BBC on demand service, you should explain in detail why the complaint was not submitted earlier. However, if your complaint is about something you saw or heard in a BBC programme, you may need to complain to the BBC first.Its rules for television and radio programmes are set out in the.The rules in the Broadcasting Code also apply to the BBC iPlayer.This Broadcasting Code is the rule book that broadcasters have to follow and it covers a number of areas, including; protecting the under-18s, protecting audiences from harmful and/or offensive material and ensuring that news, in whatever form, is reported with due accuracy and presented with due impartiality.Audiences can complain to Ofcom if they believe a breach of the Broadcasting Code has been made.Every time Ofcom receives a complaint from a viewer or listener, they assess it to see if it needs further investigation.If Ofcom decide to investigate, they will include the case in a list of new investigations, published in the Broadcast and On Demand Bulletin.An investigation is a formal process which can take some time depending on the complexity of the issues involved.Ofcom can also launch investigations in the absence of a complaint from a viewer or listener.Busker delights 86-year-old pensioner who bursts out dancing to his Elvis cover,Strictly stars currently in bubbles and face regular Covid tests ahead of launch,Blankety Blank 'set to return' after 18 years with The Chase's Bradley Walsh at the helm,Five incredible off-the-beaten-track Greek isles to jet to,Norman Reedus moves on from The Walking Dead with new franchise and production company,Stranger Things’ Millie Bobby Brown struggles to speak in native British accent after playing Eleven for so long,ITV ‘stands with’ Diversity after 24,000 complaints over BLM performance as it issues anti-racism message.What time is the Strictly Come Dancing special on tonight and who will be on it?What the Cheer cast have said after Jerry Harris was arrested as Gabi Butler and La’Darius Marshall break silence,a journalist used the n-word while discussing a racially motivated attack on a black man.

Ofcom takes this to mean a copy of a letter that is signed by 'the person affected' and includes a clear statement that the person making the complaint is authorised to do so by the person affected.All broadcasters regulated by Ofcom must comply with the Ofcom Broadcasting Code.Section 7 (Fairness) of the Ofcom Broadcasting Code outlines, with regard to unjust or unfair treatment, practices to be followed by broadcasters when dealing with individuals or organisations participating in or otherwise directly affected by programmes. This can be found at.Please note that Ofcom is not able to consider complaints of unjust or unfair treatment in the making of the programme.Section 8 (Privacy) of the Ofcom Broadcasting Code outlines, with regard to unwarranted infringement of privacy, practices to be followed by broadcasters when dealing with individuals or organisations particpating in or otherwise directly affected by programmes.

If Ofcom asks me for a response about, or information connected to, a matter relating to my complaint I understand I must reply by the deadline (or contact Ofcom as soon as possible to let you know why I cannot keep to the deadline).

This is Ofcom’s first Annual Report on the BBC, covering April 2017 to March 2018. All Fairness and Privacy complaint adjudications are published in Ofcom’s Broadcast and On Demand Bulletin. The Royal Charter requires Ofcom to publish a report each year that sets out how we have carried out our functions as the BBC’s independent regulator, and assesses the BBC’s compliance with the requirements of our Operating Framework, Operating Licence and associated documents. If I do not respond to Ofcom, I understand you may close my complaint because Ofcom might consider I no longer wish to pursue it.To help prevent spam, please confirm you are not a robot.Failure to provide these details may prevent Ofcom from identifying the programme within a reasonable time and otherwise delay or prevent us from being able to consider the complaint.If 'Yes' go to section 4 'The Complaint',If 'No' go to section 3b 'Making a complaint on behalf of another person'.If ‘Yes’ you will be able to attach the appropriate written authorisation on the next page or alternatively you can send it to Ofcom by post or email.

If you think you, your relative or your organisation were treated unfairly and/or your or their privacy was infringed in a BBC programme, we encourage you to follow the BBC’s complaints procedures in the first instance. Providers who joined a compensation scheme paid £20.7m in the last six months of 2019 says Ofcom. You are filling this form out because: You have already completed the BBC’s complaints process, you are unhappy with their response and you have a BBC complaint reference number and final response from the BBC; or You have exceptional circumstances that you consider entitle you to complain to Ofcom without completing the BBC’s complaints process first. Ofcom received 309 complaints about the song Black, which the London musician performed at last month's ceremony. Procedures-for-the-consideration-and-adjudication-of-Fairness-and-Privacy-complaints.pdf.Ofcom procedures for handling complaints, investigations and sanctions,https://www.ofcom.org.uk/__data/assets/pdf_file/0010/100117/broadcast-code-april-2017-section-7.pdf,https://www.ofcom.org.uk/__data/assets/pdf_file/0011/100118/broadcast-code-april-2017-section-8.pdf,https://www.ofcom.org.uk/tv-radio-and-on-demand/information-for-industry/guidance/procedures. Ofcom and the BBC have entered into an Online Arrangement (PDF, 528.8 KB) for how this new responsibility will be carried out. Ofcom may not be able to consider your complaint as one of fairness and/or privacy. If you think you, your relative or your organisation were treated unfairly and/or your or their privacy was infringed in a BBC programme, we encourage you to follow the BBC’s complaints procedures in … ... BBC receives 18,600 complaints …